Orders & fulfillment

Work an order from paid to shipped. These guides cover the Orders page, picking and packing, shipping and tracking write-back, invoices, buyer messaging, and feedback.

• Orders page - An overview of the BrickPulse Orders page: order statuses and filtering by channel.
• Order detail - What's on a BrickPulse order: line items grouped by bin, totals, and the buyer's shipping address.
• Order workflow - How an order moves through BrickPulse: from paid to packed to shipped, with a packed status pushed to the marketplace and cancel-and-restock when needed.
• Picking - How to run a pick in BrickPulse: single or batched orders, sorted by bin location, with issue flagging, a printable pick sheet, and check-and-verify.
• Shipping & tracking - How to ship an order in BrickPulse: copy the address, save tracking that writes back to the marketplace, and reach your carrier.
• Invoices - How invoices work in BrickPulse, including VAT-aware totals.
• Messaging buyers - How buyer messaging works in BrickPulse: two-way on eBay, and one-click manual relay for BrickLink and BrickOwl.
• Automated feedback - How to leave buyer feedback automatically on shipped orders in BrickPulse.
• Pirate Ship - Buy labels in Pirate Ship and bring tracking back: download the unshipped-orders file, upload it to Pirate Ship, then upload the tracking file back.

Browse other categories in the sidebar, or search the Help Center. Still stuck? Email [email protected].